Vendcite Acceptable Use Policy

The list of activities and business categories prohibited from using Vendcite or any of its related products.

Vendcite is a commerce platform that provides tools and technology for merchants to set up online stores and sell products and services on their own websites, at physical retail locations, marketplaces, and more. While we support open commerce, some activities are incompatible with our mission to make commerce better for everyone. This Acceptable Use Policy (“AUP”) describes activities that are prohibited or restricted in connection with your use of the Services.

The General Terms of Use, Privacy Policy, and Merchant Terms of Use (where applicable) are incorporated by reference into this AUP. Capitalized terms not defined here have the meanings given in the General Terms of Use or Merchant Terms of Use.

Last updated: July 4, 2026

1. Prohibited Activities

1.1 The following activities are prohibited:

  • Child exploitation: You may not offer goods or services, or post or upload Materials that exploit or abuse children, including depictions of child abuse or content that presents children in a sexual manner.
  • Harassment, bullying, defamation, and threats: You may not offer goods or services, or post or upload Materials, that harass, bully, defame, or threaten a specific individual.
  • Hateful content: You may not use the Services to promote or condone hate or violence against people based on race, ethnicity, color, national origin, religion, age, gender, sexual orientation, disability, medical condition, or other forms of discriminatory intolerance. You may not promote or support organizations, platforms, or people that promote such hate or threaten violence to further a cause.
  • Illegal activities: You may not offer goods or services, or post or upload Materials, that violate applicable law or facilitate unlawful conduct in the jurisdictions where you operate.
  • Intellectual property: You may not offer goods or services, or post or upload Materials, that infringe copyrights, trademarks, or other intellectual property rights.
  • Malicious and deceptive practices: You may not use the Services to transmit malware or host phishing pages. You may not disrupt the operation of the Services or infrastructure of Vendcite or third-party providers. You may not use the Services for deceptive commercial practices or other illegal or deceptive activities.
  • Personal, confidential, and protected health information: You may not post or upload Materials containing personally identifiable information, sensitive personal information, or confidential information—such as credit card numbers, national ID numbers, or account passwords—without proper consent. You may not use the Services to collect, store, or process protected health information in violation of applicable health privacy laws.
  • Self-harm: You may not offer goods or services, or post or upload Materials, that promote self-harm.
  • Spam: You may not use the Services to send unsolicited commercial electronic messages.
  • Terrorist organizations: You may not offer goods or services, or post or upload Materials, that imply or promote support, funding, or membership in a terrorist organization.

1.2 You may not use Vendcite in connection with any product, service, transaction, or activity that:

  • Violates any law or government regulation, or promotes or facilitates such conduct by third parties
  • Violates any rule or regulation of a card network or payment processor
  • Is fraudulent, deceptive, unfair, or predatory
  • Causes or threatens reputational damage to Vendcite or any payment partner
  • Involves any of the business categories listed in Section 2 below
  • Creates a significant risk of chargebacks, penalties, damages, or other harm or liability

2. Certain Business Categories

You may not use Vendcite in connection with any product, service, transaction, or activity that:

2.1 Falls within the Prohibition List of the Nigerian Customs Service of the Federal Republic of Nigeria.

2.2 Relates to the sale or purchase of:

  • Banned narcotics, steroids, controlled substances, or other products that present a risk to consumer safety
  • Blood, bodily fluids, or body parts
  • Burglary tools
  • Counterfeit items
  • Illegal drugs and drug paraphernalia
  • Fireworks, destructive devices, and explosives
  • Identity documents, government documents, personal financial records, or personal information (including mailing lists)
  • Lottery tickets, sweepstakes entries, or slot machines without required licenses
  • Offensive material, hate speech, or items that promote hate, violence, racial intolerance, or financial exploitation of a crime
  • Hazardous chemicals
  • Recalled items
  • Unlicensed financial services, stocks, or other securities
  • Stolen property
  • Items that infringe copyright, trademark, publicity, privacy, or other proprietary rights
  • Currency sales without required licensing and certain unlicensed cryptocurrency operations
  • Obscene material or pornography
  • Certain sexually oriented materials or services
  • Certain firearms, firearm parts, accessories, ammunition, weapons, or knives
  • Any product or service that is illegal or marketed in a way that creates liability for Vendcite
  • Production of military and paramilitary uniforms and accoutrements, including those of police, customs, immigration, and prison services

2.3 Relates to transactions that:

  • Display third-party personal information in violation of applicable law
  • Support pyramid or Ponzi schemes, matrix programs, other get-rich-quick schemes, or certain multi-level marketing programs
  • Are associated with annuities, lottery contracts, lay-away systems, offshore banking, or debt refinancing funded by credit cards
  • Pertain to ammunition and arms
  • Involve gambling, gaming, or activities with an entry fee and prize—including casino games, sports betting, horse or greyhound racing, lottery tickets, games of skill, and sweepstakes—unless the operator has prior approval from Vendcite and operates only in jurisdictions where such activities are permitted by law

3. Actions by Vendcite

3.1 We may, at any time and without notice, remove Materials and suspend or terminate your Account or access to the Services if you engage in activities that violate this Acceptable Use Policy, including activities outside your direct use of the Services.

3.2 If we believe you may have violated this Acceptable Use Policy, we may take actions we deem appropriate to mitigate risk and ensure compliance, including:

  • Blocking the settlement or completion of one or more payments
  • Suspending, restricting, or terminating your access to Vendcite Services
  • Terminating our business relationship with you, including any payment service agreement
  • Taking legal action against you
  • Contacting and disclosing information related to violations to customers, banks, card networks, law enforcement, regulators, or other affected third parties
  • Assessing fees, penalties, or expenses (including reasonable legal fees) we incur as a result of violations, which you agree to pay promptly upon notice

3.3 Vendcite may, but is not obligated to, monitor or investigate Materials and your use of the Services for compliance with this Acceptable Use Policy, the General Terms of Use, Merchant Terms of Use, or other agreements governing your use of the Services.

3.4 Our determination of whether a violation has occurred is final and binding. Any enforcement action, including taking no action, is at our sole discretion.

4. Updates, Modifications and Amendments

4.1 We may update, modify, or amend this Acceptable Use Policy at any time. Please review this page regularly and note the last updated date shown above.

5. Reporting Concerns

To report abuse or policy violations, contact admin@vendcite.com with relevant details and URLs.